How To Fix SUI_SUPPORT012 - Scanner profile not found &1

SAP Error Message - Details

• Message type: E = Error

• Message class: SUI_SUPPORT - Messages for UI Support tools

• Message number: 012

• Message text: Scanner profile not found &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SUI_SUPPORT012 - Scanner profile not found &1 ?

  The SAP error message SUI_SUPPORT012: Scanner profile not found &1 typically indicates that the system is unable to locate a specific scanner profile that is required for a certain operation, often related to document scanning or imaging functionalities within SAP.
  Cause:
  
  Missing Scanner Profile: The specified scanner profile does not exist in the system. This could be due to incorrect configuration or the profile not being created.
  Incorrect Profile Name: The profile name referenced in the error message may be misspelled or incorrectly specified in the configuration.
  Authorization Issues: The user may not have the necessary permissions to access the scanner profile.
  System Configuration Issues: There may be issues with the overall configuration of the scanning functionality in the SAP system.
  
  Solution:
  
  
  Check Profile Existence:
  
  Go to the relevant configuration transaction (e.g., SPRO) and navigate to the section where scanner profiles are defined.
  Verify if the profile mentioned in the error message exists.
  
  
  
  Create or Correct the Profile:
  
  If the profile does not exist, create a new scanner profile with the required settings.
  If it exists but is incorrectly configured, make the necessary adjustments.
  
  
  
  Verify Profile Name:
  
  Ensure that the profile name used in the transaction or program is correct and matches the one defined in the system.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the scanner profile. This may involve checking user roles and permissions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on configuring scanner profiles and troubleshooting related issues.
  
  
  
  System Logs:
  
  Check system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO for configuration, SLG1 for logs, and any specific transaction related to document management or scanning.
  SAP Notes: Search for SAP Notes related to scanner profiles and document management for any known issues or patches.
  Documentation: Review the SAP Help Portal for detailed documentation on configuring and managing scanner profiles.
  
  By following these steps, you should be able to resolve the error message SUI_SUPPORT012 and ensure that the scanner profile is correctly set up in your SAP system.