How To Fix SUI_SUPPORT015 - Scanner with profile &1 was instantiated and is alive

SUI_SUPPORT015 - Overview

• Message type: E = Error

• Message class: SUI_SUPPORT - Messages for UI Support tools

• Message number: 015

• Message text: Scanner with profile &1 was instantiated and is alive

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SUI_SUPPORT015 - Scanner with profile &1 was instantiated and is alive ?

  The SAP error message SUI_SUPPORT015 indicates that a scanner with a specific profile has been instantiated and is currently active. This message typically arises in the context of SAP's support infrastructure, particularly when dealing with background processing or system monitoring.
  
  Cause:
  The error message suggests that there is an attempt to instantiate a scanner that is already running. This can happen due to various reasons, such as:
  
  A previous instance of the scanner has not completed its execution.
  There is a misconfiguration in the system that leads to multiple attempts to start the same scanner.
  A system or network issue that causes the scanner to hang or not terminate properly.
  
  
  Solution:
  To resolve this issue, you can take the following steps:
  
  
  Check Active Scanners: Use transaction codes like SM37 (Job Monitoring) to check if the scanner job is still running. If it is, you may need to wait for it to complete or terminate it if it is