How To Fix SUI_SUPPORT016 - Scanner with profile &1 is not alive

SUI_SUPPORT016 - Overview

• Message type: E = Error

• Message class: SUI_SUPPORT - Messages for UI Support tools

• Message number: 016

• Message text: Scanner with profile &1 is not alive

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SUI_SUPPORT016 - Scanner with profile &1 is not alive ?

  The SAP error message SUI_SUPPORT016 indicates that a scanner with a specific profile is not alive or not functioning as expected. This error typically occurs in the context of SAP's scanning functionalities, such as document management or data capture processes.
  
  Cause:
  
  Scanner Not Connected: The scanner may not be properly connected to the network or the system.
  Scanner Power Issues: The scanner may be powered off or experiencing hardware malfunctions.
  Profile Configuration: The profile associated with the scanner may be incorrectly configured or not set up properly in the SAP system.
  Driver Issues: There may be issues with the scanner drivers or software that prevent it from communicating with the SAP system.
  Network Issues: There could be network connectivity issues that prevent the SAP system from reaching the scanner.
  
  
  Solution:
  
  Check Scanner Connection: Ensure that the scanner is properly connected to the network and powered on.
  Verify Profile Configuration: Check the configuration of the scanner profile in the SAP