How To Fix SUI_SUPPORT018 - Scanner with profile &1 is (currently) not available

SUI_SUPPORT018 - Overview

• Message type: E = Error

• Message class: SUI_SUPPORT - Messages for UI Support tools

• Message number: 018

• Message text: Scanner with profile &1 is (currently) not available

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SUI_SUPPORT018 - Scanner with profile &1 is (currently) not available ?

  The SAP error message SUI_SUPPORT018 indicates that a scanner with a specific profile is currently not available. This error typically occurs in the context of using SAP's scanning functionalities, such as document management or data capture processes.
  
  Cause:
  
  Scanner Unavailability: The scanner that is supposed to be used with the specified profile is either turned off, disconnected, or not properly configured in the system.
  Profile 
  Configuration Issues: The profile associated with the scanner may not be correctly set up in the SAP system, or it may not be linked to an active scanner.
  Network Issues: If the scanner is networked, there may be connectivity issues preventing the SAP system from accessing the scanner.
  Driver Issues: The necessary drivers for the scanner may not be installed or may be outdated.
  
  
  Solution:
  
  Check Scanner Status: Ensure that the scanner is powered on, connected, and functioning properly. Test the scanner outside of SAP to confirm it is operational.
  Verify Profile Configuration:
  Go