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How To Fix SUI_SUPPORT005 - The scan configuration for &1 in client &2 is active


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SUI_SUPPORT - Messages for UI Support tools

  • Message number: 005

  • Message text: The scan configuration for &1 in client &2 is active

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SUI_SUPPORT005 - The scan configuration for &1 in client &2 is active ?

    The SAP error message SUI_SUPPORT005 indicates that there is an issue with the scan configuration for a specific object (denoted by &1) in a particular client (denoted by &2). This error typically arises in the context of the SAP Solution Manager or during the execution of certain support or maintenance tasks.

    Cause:

    The error occurs when:

    • A scan configuration is already active for the specified object in the specified client. This means that the system is trying to perform an operation that conflicts with an existing active configuration.
    • There may be multiple configurations or processes trying to access or modify the same object simultaneously.

    Solution:

    To resolve the error, you can take the following steps:

    1. Check Active Configurations:

      • Go to the relevant transaction in SAP (such as SUI or SUI_CONFIG) to check the active scan configurations for the specified object and client.
      • Identify if there are any configurations that are currently active and may be causing the conflict.
    2. Deactivate or Modify Configuration:

      • If you find an active configuration that is not needed, consider deactivating it.
      • If modifications are required, ensure that the changes do not conflict with other active configurations.
    3. Review Logs:

      • Check the system logs or application logs for any additional information that might provide context on why the error is occurring.
      • Look for any related error messages that might indicate a deeper issue.
    4. Consult Documentation:

      • Refer to SAP documentation or notes related to the specific configuration or process you are working with. There may be specific guidelines or best practices to follow.
    5. Contact SAP Support:

      • If the issue persists and you cannot identify the cause or solution, consider reaching out to SAP Support for assistance. Provide them with the error message details and any relevant logs.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SUI, SUI_CONFIG, or any other related transactions that deal with scan configurations.
    • SAP Notes: Search for SAP Notes related to the error message SUI_SUPPORT005 for any patches or updates that may address the issue.
    • System Configuration: Ensure that your system configuration aligns with best practices for managing scan configurations in SAP.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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