How To Fix SUI_SUPPORT006 - The scan profile is unknown in client &1

SAP Error Message - Details

• Message type: E = Error

• Message class: SUI_SUPPORT - Messages for UI Support tools

• Message number: 006

• Message text: The scan profile is unknown in client &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SUI_SUPPORT006 - The scan profile is unknown in client &1 ?

  The SAP error message SUI_SUPPORT006 indicates that the system is unable to find a scan profile in the specified client. This error typically occurs in the context of SAP's document management or scanning functionalities, where a specific scan profile is required for processing documents.
  Cause:
  
  Missing Scan Profile: The scan profile that is being referenced does not exist in the specified client.
  Incorrect Client: The user may be logged into the wrong client where the scan profile has not been defined.
  Authorization Issues: The user may not have the necessary authorizations to access the scan profile.
  Configuration Issues: The scan profile may not have been properly configured or activated in the system.
  
  Solution:
  
  
  Check Scan Profile Configuration:
  
  Go to the transaction code SUI1 (or the relevant transaction for managing scan profiles).
  Verify if the scan profile exists in the specified client. If it does not exist, you may need to create it or copy it from another client.
  
  
  
  Verify Client:
  
  Ensure that you are logged into the correct client where the scan profile is supposed to be configured. You can check the client number in the SAP GUI.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the scan profile. You may need to consult with your SAP security team to verify and adjust the user's roles and permissions.
  
  
  
  Create or Modify Scan Profile:
  
  If the scan profile is missing, you can create a new one using the appropriate configuration settings. Make sure to define all necessary parameters for the scan profile.
  
  
  
  Transport Configuration:
  
  If the scan profile exists in another client (e.g., development), consider transporting it to the client where the error is occurring.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for detailed steps on managing scan profiles and troubleshooting related issues.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SUI1 for managing scan profiles and SUI2 for scanning documents.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to resolve the error message SUI_SUPPORT006 and ensure that the necessary scan profiles are correctly configured in your SAP environment.