How To Fix SUI_SUPPORT003 - Checking ACTIVE Flag in client &1 for virus scan on profile &2

SAP Error Message - Details

• Message type: E = Error

• Message class: SUI_SUPPORT - Messages for UI Support tools

• Message number: 003

• Message text: Checking ACTIVE Flag in client &1 for virus scan on profile &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SUI_SUPPORT003 - Checking ACTIVE Flag in client &1 for virus scan on profile &2 ?

  The SAP error message SUI_SUPPORT003 indicates that there is an issue with the virus scan configuration in the SAP system. Specifically, it suggests that the system is checking the ACTIVE flag for the virus scan profile in the specified client, and it has encountered a problem.
  Cause:
  The error typically arises due to one of the following reasons:
  
  Inactive Virus Scan Profile: The virus scan profile specified in the error message is not active in the client you are working with.
  Configuration Issues: There may be misconfigurations in the virus scan settings or profiles.
  Client-Specific Settings: The settings for the virus scan may not be properly configured for the specific client.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Virus Scan Profile:
  
  Go to transaction code SICF and check the settings for the virus scan profile.
  Ensure that the profile specified in the error message is active.
  
  
  
  Activate the Profile:
  
  If the profile is inactive, you can activate it by navigating to the relevant configuration settings in the SAP system.
  Use transaction code RSCONN01 to check and activate the virus scan profile.
  
  
  
  Verify Client Settings:
  
  Ensure that the virus scan settings are correctly configured for the specific client you are working in.
  You can check the settings in transaction RZ11 for profile parameters related to virus scanning.
  
  
  
  Check Authorization:
  
  Ensure that you have the necessary authorizations to access and modify the virus scan settings.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation or notes related to virus scanning for any additional configuration steps or troubleshooting tips.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SICF: Maintain HTTP Services
  RSCONN01: Maintain Connection to Virus Scan
  RZ11: Maintain Profile Parameters
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to virus scanning and the error message SUI_SUPPORT003.
  
  
  Documentation: Review the SAP Help Portal for detailed information on virus scanning configuration and best practices.
  
  
  By following these steps, you should be able to identify and resolve the issue related to the SUI_SUPPORT003 error message in your SAP system.