How To Fix SU004 - Booking not possible - no customer number for customer &

SAP Error Message - Details

• Message type: E = Error

• Message class: SU - ABAP Manual

• Message number: 004

• Message text: Booking not possible - no customer number for customer &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SU004 - Booking not possible - no customer number for customer & ?

  The SAP error message SU004: Booking not possible - no customer number for customer & typically indicates that there is an issue with the customer data in the system. This error occurs when a transaction is attempted that requires a customer number, but the system cannot find a valid customer number associated with the specified customer.
  Causes:
  
  Missing Customer Master Data: The customer master record may not exist in the system for the specified customer.
  Incorrect Customer Number: The customer number being referenced may be incorrect or mistyped.
  Data Inconsistency: There may be inconsistencies in the data, such as missing entries in related tables.
  Inactive Customer: The customer may be marked as inactive or blocked in the system.
  Authorization Issues: The user may not have the necessary authorizations to view or access the customer data.
  
  Solutions:
  
  
  Check Customer Master Data:
  
  Go to transaction code XD03 (Display Customer) or FD03 (Display Customer - Financial) and verify if the customer exists.
  If the customer does not exist, create a new customer record using transaction code XD01 (Create Customer) or FD01 (Create Customer - Financial).
  
  
  
  Verify Customer Number:
  
  Ensure that the customer number being used in the transaction is correct. Double-check for any typographical errors.
  
  
  
  Review Customer Status:
  
  Check if the customer is active. If the customer is inactive or blocked, you may need to reactivate or unblock the customer using transaction code XD02 (Change Customer) or FD02 (Change Customer - Financial).
  
  
  
  Check for Data Inconsistencies:
  
  Run consistency checks or reports to identify any data inconsistencies related to customer records.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access customer data. This may involve checking roles and permissions in the user profile.
  
  
  
  Consult with IT Support:
  
  If the issue persists after checking the above points, it may be necessary to consult with your SAP support team or IT department for further investigation.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XD01: Create Customer
  XD02: Change Customer
  XD03: Display Customer
  FD01: Create Customer (Financial)
  FD02: Change Customer (Financial)
  FD03: Display Customer (Financial)
  
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  
  
  Documentation: Refer to SAP documentation for customer master data management for more detailed information on maintaining customer records.
  
  
  By following these steps, you should be able to identify and resolve the issue causing the SU004 error message in SAP.