How To Fix SU006 - Internal error: Data record missing

SAP Error Message - Details

• Message type: E = Error

• Message class: SU - ABAP Manual

• Message number: 006

• Message text: Internal error: Data record missing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SU006 - Internal error: Data record missing ?

  The SAP error message SU006, which states "Internal error: Data record missing," typically indicates that there is a problem with the data integrity in the system, often related to user master records or authorization data. This error can occur in various contexts, such as when trying to access user information or when performing authorization checks.
  Causes:
  
  Missing User Master Record: The user master record for the user in question may be missing or corrupted.
  Authorization Data Issues: There may be inconsistencies in the authorization data, such as missing entries in the authorization tables.
  Database Issues: There could be underlying database issues, such as missing records or corruption in the database tables.
  Transport Issues: If changes were transported from one system to another, there might be missing data that was not included in the transport.
  System Upgrade or Patch: An upgrade or patch might have caused inconsistencies in the user data or authorization objects.
  
  Solutions:
  
  Check User Master Record: Verify that the user master record exists and is complete. You can do this using transaction code SU01 (User Maintenance).
  Recreate User: If the user master record is corrupted, consider deleting and recreating the user.
  Check Authorization Data: Use transaction SU53 to analyze authorization failures and check if the necessary authorizations are present.
  Consistency Check: Run consistency checks on the authorization data using transaction SUIM (User Information System) to identify any inconsistencies.
  Database Consistency: If you suspect database issues, you may need to run database consistency checks or consult your database administrator.
  Transport Logs: Review transport logs to ensure that all necessary data was transported correctly.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), SU02 (Profile Maintenance), SU03 (Authorization Maintenance), and SUIM (User Information System).
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, especially if it appears to be a bug or a deeper system issue.
  System Logs: Check system logs (transaction SM21) for any additional error messages or warnings that could provide more context about the issue.
  
  By following these steps, you should be able to diagnose and resolve the SU006 error in your SAP system.