How To Fix SU005 - Internal error: Duplicate entry

SAP Error Message - Details

• Message type: E = Error

• Message class: SU - ABAP Manual

• Message number: 005

• Message text: Internal error: Duplicate entry

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SU005 - Internal error: Duplicate entry ?

  The SAP error message SU005, which indicates an "Internal error: Duplicate entry," typically occurs in the context of user management and authorization. This error can arise when there are attempts to create or modify user entries that conflict with existing records in the system.
  Causes:
  
  Duplicate User IDs: The most common cause is that there is an attempt to create a user with a User ID that already exists in the system.
  Authorization Objects: If there are conflicting entries in authorization objects or roles that are being assigned to a user, this can also trigger the error.
  Database Constraints: The error may be due to database constraints that prevent duplicate entries in certain tables.
  System Bugs: Occasionally, this error can be caused by bugs in the SAP system or inconsistencies in the database.
  
  Solutions:
  
  Check for Existing Users: Verify if the User ID you are trying to create already exists. You can do this by using transaction code SU01 (User Maintenance) to search for the user.
  Review Authorizations: If the error occurs while assigning roles or authorizations, check the roles and authorization objects for duplicates or conflicts.
  Database Integrity Check: Ensure that the database is consistent and that there are no integrity issues. You may need to run database consistency checks or consult with your database administrator.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues.
  Transaction Logs: Review transaction logs for more detailed error messages that can provide additional context about the issue.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP Support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), SU10 (Mass User Maintenance), and SUIM (User Information System) for managing users and authorizations.
  User Management Best Practices: Implement best practices for user management, such as regular audits of user accounts and roles, to prevent duplication and ensure compliance with security policies.
  Documentation: Refer to SAP documentation for user management and authorization concepts to better understand how to manage users and roles effectively.
  
  By following these steps, you should be able to identify the cause of the SU005 error and implement a solution to resolve it.