How To Fix SU002 - Flight no. &1 booked for customer &2

SAP Error Message - Details

• Message type: E = Error

• Message class: SU - ABAP Manual

• Message number: 002

• Message text: Flight no. &1 booked for customer &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SU002 - Flight no. &1 booked for customer &2 ?

  The SAP error message SU002, which states "Flight no. &1 booked for customer &2," typically occurs in the context of the SAP Travel Management module or related applications where flight bookings are managed. This error indicates that there is an issue with the flight booking for a specific customer.
  Cause:
  
  Duplicate Booking: The flight number has already been booked for the specified customer, leading to a conflict.
  Data Entry Error: There may be a mistake in the input data, such as incorrect flight number or customer ID.
  System Configuration: There might be configuration settings in the SAP system that prevent multiple bookings for the same flight for a single customer.
  Business Rules: Certain business rules or policies may restrict booking the same flight for the same customer.
  
  Solution:
  
  Check Existing Bookings: Verify if the flight number is already booked for the customer. You can do this by checking the booking records in the system.
  Modify or Cancel Existing Booking: If a duplicate booking is found, consider modifying or canceling the existing booking before attempting to create a new one.
  Correct Data Entry: Ensure that the flight number and customer ID are entered correctly. Double-check for typos or incorrect information.
  Consult Configuration Settings: If you have access, review the configuration settings related to flight bookings in the SAP system to ensure they align with your business requirements.
  Contact Support: If the issue persists and you cannot identify the cause, consider reaching out to your SAP support team or system administrator for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP Travel Management, such as PR05 (Travel Expenses) or TRIP (Travel Management).
  Documentation: Review SAP documentation or help files related to Travel Management for more insights on booking processes and error handling.
  User Roles: Ensure that the user has the appropriate roles and permissions to make flight bookings in the system.
  
  By following these steps, you should be able to resolve the SU002 error and successfully manage flight bookings in SAP.