How To Fix STM_CLAIM005 - Insert operation failed, document &1 with item &2 already exists in DB.

SAP Error Message - Details

• Message type: E = Error

• Message class: STM_CLAIM - TMA: Message Class

• Message number: 005

• Message text: Insert operation failed, document &1 with item &2 already exists in DB.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message STM_CLAIM005 - Insert operation failed, document &1 with item &2 already exists in DB. ?

  The SAP error message STM_CLAIM005 indicates that an attempt to insert a document into the database has failed because a document with the same identifier (document &1) and item (&2) already exists. This typically occurs in scenarios where duplicate entries are not allowed, such as in document management or transaction processing.
  Cause:
  
  
  Duplicate Entry: The most common cause of this error is that the system is trying to insert a record that already exists in the database. This could happen due to:
  
  A previous transaction that was not completed or was retried.
  A programming error in custom code or a bad data import.
  A race condition where multiple processes are trying to insert the same document simultaneously.
  
  
  
  Data Integrity Issues: There may be issues with data integrity, where the application logic does not properly check for existing records before attempting to insert a new one.
  
  
  Solution:
  
  
  Check for Existing Records: Before attempting to insert a new document, check the database to see if a record with the same document ID and item already exists. If it does, you may need to update the existing record instead of inserting a new one.
  
  
  Error Handling in Code: If this error is occurring in custom code, ensure that proper error handling is implemented. This includes checking for existing records before performing insert operations.
  
  
  Transaction Management: If multiple processes are involved, ensure that transactions are managed correctly to avoid race conditions. Implement locking mechanisms if necessary.
  
  
  Data Cleanup: If there are orphaned or duplicate records in the database, consider cleaning up the data to resolve any inconsistencies.
  
  
  Consult Documentation: Review SAP documentation or notes related to the specific module you are working with to see if there are any known issues or patches that address this error.
  
  
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance. Provide them with detailed information about the error, including the context in which it occurs.
  
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may want to check transaction codes related to document management or the specific module you are working with.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message.
  Debugging: If you have access to the development environment, consider debugging the code to trace where the insert operation is being called and why it is not checking for existing records.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to prevent it from occurring in the future.