How To Fix STM_CLAIM003 - Update operation failed, document &1 does not exists in DB.


STM_CLAIM003 - Overview

  • Message type: E = Error

  • Message class: STM_CLAIM - TMA: Message Class

  • Message number: 003

  • Message text: Update operation failed, document &1 does not exists in DB.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message STM_CLAIM003 - Update operation failed, document &1 does not exists in DB. ?
    The SAP error message STM_CLAIM003, which states "Update operation failed, document &1 does not exist in DB," typically occurs in the context of the SAP Service Management module, particularly when dealing with service claims or documents that are expected to be updated in the database but cannot be found.
    
    Cause: Document Deletion: The document referenced by the ID (&1) may have been deleted or not created in the database. Incorrect Document ID: The document ID being referenced may be incorrect or mistyped. Database Synchronization Issues: There may be issues with database synchronization, especially in distributed systems or after a system upgrade. Authorization Issues: The user may not have the necessary authorizations to access the document. Data Consistency Issues: There may be inconsistencies in the database that prevent the system from locating the document.
    Solution: Verify Document ID: Check the document ID being referenced in the error message to ensure it is correct and exists in the database. Check Document

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