How To Fix STM_CLAIM002 - Insert operation failed, document &1 already exists in DB.

SAP Error Message - Details

• Message type: E = Error

• Message class: STM_CLAIM - TMA: Message Class

• Message number: 002

• Message text: Insert operation failed, document &1 already exists in DB.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message STM_CLAIM002 - Insert operation failed, document &1 already exists in DB. ?

  The SAP error message STM_CLAIM002 indicates that an attempt to insert a document into the database has failed because a document with the same identifier (or key) already exists. This typically occurs in scenarios where unique constraints are enforced on the database table, and the system is trying to insert a duplicate entry.
  Cause:
  
  Duplicate Key: The most common cause is that the document you are trying to insert has a key (like a document number or ID) that already exists in the database.
  Concurrency Issues: If multiple processes are trying to insert the same document simultaneously, one of them may succeed while the other fails due to the existing entry.
  Data Migration or Upload Issues: If you are migrating data or uploading documents in bulk, there may be duplicates in the source data.
  Incorrect Logic in Custom Code: If there is custom code involved in the insert operation, it may not be handling the uniqueness checks properly.
  
  Solution:
  
  Check for Existing Document: Before attempting to insert a new document, check if a document with the same key already exists in the database. You can do this by querying the relevant database table.
  Modify Insert Logic: If duplicates are expected, modify the logic to either update the existing document instead of inserting a new one or handle the duplicate case appropriately.
  Data Cleansing: If you are migrating or uploading data, ensure that the source data is cleansed to remove duplicates before the operation.
  Error Handling: Implement error handling in your code to catch this specific error and take appropriate action, such as logging the error or notifying the user.
  Consult Documentation: Review the SAP documentation for the specific module you are working with to understand the constraints and requirements for document insertion.
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may want to check transaction codes related to document management or the specific module you are working with (e.g., SAP Claims Management).
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional guidance.
  Database Constraints: Review the database schema to understand the constraints that are in place for the table you are trying to insert into.
  Logs and Traces: Check application logs or traces to gather more context about the error and the operations leading up to it.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.