How To Fix STM_CLAIM007 - Delete operation failed, document &1 with item &2 does not exists in DB.

SAP Error Message - Details

• Message type: E = Error

• Message class: STM_CLAIM - TMA: Message Class

• Message number: 007

• Message text: Delete operation failed, document &1 with item &2 does not exists in DB.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message STM_CLAIM007 - Delete operation failed, document &1 with item &2 does not exists in DB. ?

  The SAP error message STM_CLAIM007 indicates that a delete operation has failed because the specified document (identified by &1) with the specified item (identified by &2) does not exist in the database. This error typically occurs in the context of managing documents or items within the SAP system, particularly in modules related to claims or logistics.
  Cause:
  
  
  Non-Existent Document/Item: The document or item you are trying to delete does not exist in the database. This could be due to:
  
  The document was already deleted.
  The document was never created or was created in a different context.
  There is a mismatch in the document/item identifiers being used.
  
  
  
  Data Consistency Issues: There may be inconsistencies in the database, such as orphaned records or issues with data synchronization.
  
  
  Authorization Issues: The user may not have the necessary permissions to view or delete the document/item, leading to the perception that it does not exist.
  
  
  Solution:
  
  
  Verify Document/Item Existence:
  
  Check if the document and item actually exist in the database. You can do this by querying the relevant tables or using transaction codes that allow you to view the document/item.
  
  
  
  Check for Deletion:
  
  Ensure that the document/item has not already been deleted by another process or user.
  
  
  
  Review Input Parameters:
  
  Double-check the parameters being passed to the delete operation. Ensure that the document and item identifiers are correct and formatted properly.
  
  
  
  Database Consistency Check:
  
  If you suspect data consistency issues, you may need to run consistency checks or consult with your SAP Basis team to investigate any potential database issues.
  
  
  
  Authorization Check:
  
  Ensure that the user attempting the delete operation has the necessary authorizations to perform this action.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may use transaction codes like SE16 or SE11 to view database tables and check for the existence of the document/item.
  SAP Support: If the issue persists, consider reaching out to SAP support for further assistance, especially if it appears to be a bug or a deeper system issue.
  Documentation: Review the relevant SAP documentation for the module you are working with to understand the expected behavior and any prerequisites for delete operations.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.