How To Fix STM_CLAIM008 - External to internal key field mapping is incorrect

SAP Error Message - Details

• Message type: E = Error

• Message class: STM_CLAIM - TMA: Message Class

• Message number: 008

• Message text: External to internal key field mapping is incorrect

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message STM_CLAIM008 - External to internal key field mapping is incorrect ?

  The SAP error message STM_CLAIM008, which states "External to internal key field mapping is incorrect," typically occurs in the context of data transfer or integration processes, particularly when dealing with external systems or interfaces. This error indicates that there is a mismatch between the key fields expected by the SAP system and those provided by the external system.
  Causes:
  
  Incorrect Mapping Configuration: The mapping between the external system's key fields and the internal SAP key fields may not be configured correctly.
  Data Format Issues: The data being sent from the external system may not conform to the expected format or structure required by SAP.
  Missing Key Fields: Required key fields may be missing from the data being sent, leading to an inability to map them correctly.
  Data Type Mismatch: The data types of the key fields in the external system may not match those expected by SAP (e.g., numeric vs. alphanumeric).
  Versioning Issues: If the external system has been updated or changed, the mapping may no longer be valid.
  
  Solutions:
  
  Check Mapping Configuration: Review the mapping configuration in the middleware or integration tool being used (e.g., SAP PI/PO, SAP CPI) to ensure that the key fields are correctly mapped.
  Validate Data: Ensure that the data being sent from the external system includes all required key fields and that they are in the correct format.
  Data Type Verification: Confirm that the data types of the key fields match between the external system and SAP.
  Error Logs: Check the error logs in both the external system and SAP for more detailed information about the error.
  Testing: Perform tests with sample data to identify the specific key fields causing the issue and adjust the mapping accordingly.
  Consult Documentation: Refer to the relevant SAP documentation or integration guidelines for specific requirements regarding key field mapping.
  
  Related Information:
  
  Integration Tools: Familiarize yourself with the integration tools being used (e.g., SAP Process Integration, SAP Cloud Platform Integration) as they often have specific configurations for mapping.
  SAP Notes: Check SAP Notes for any known issues or updates related to this error message.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP team for assistance, providing them with detailed information about the error and the context in which it occurs.
  
  By addressing the above points, you should be able to resolve the STM_CLAIM008 error and ensure proper key field mapping between the external and internal systems.