How To Fix STEP864 - Create PERS REL &1: &2 and &3 from type &4 found

SAP Error Message - Details

• Message type: E = Error

• Message class: STEP - ISO 10303 STEP Mapping Messages

• Message number: 864

• Message text: Create PERS REL &1: &2 and &3 from type &4 found

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message STEP864 - Create PERS REL &1: &2 and &3 from type &4 found ?

  The SAP error message "STEP864 Create PERS REL &1: &2 and &3 from type &4 found" typically occurs during the processing of personnel relationships in the SAP Human Capital Management (HCM) module. This error indicates that there is an issue with the creation of a personnel relationship (PERS REL) due to conflicting or duplicate entries.
  Cause:
  
  Duplicate Relationships: The error often arises when there are already existing personnel relationships of the same type that conflict with the new relationship being created.
  Incorrect Configuration: There may be issues with the configuration of the relationship types in the system.
  Data Integrity Issues: Inconsistent or incorrect data in the infotypes related to personnel relationships can lead to this error.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to create or modify personnel relationships.
  
  Solution:
  
  
  Check Existing Relationships: 
  
  Use transaction code PA20 or PA30 to view the existing personnel relationships for the employee in question. Look for any duplicate or conflicting entries.
  If duplicates are found, you may need to delete or modify them before creating the new relationship.
  
  
  
  Review Configuration:
  
  Check the configuration of the relationship types in the system. Ensure that the relationships are set up correctly in the customizing settings (transaction code SPRO).
  Verify that the relationship types being used are appropriate for the personnel actions being performed.
  
  
  
  Data Consistency:
  
  Ensure that the data in the relevant infotypes (e.g., infotype 1001 for relationships) is consistent and correct.
  If necessary, correct any inconsistencies in the data.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to create or modify personnel relationships. This can be checked with the help of your SAP security team.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the process to identify the exact point of failure. This may require the assistance of an SAP technical consultant.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  PA20 (Display HR Master Data)
  PA30 (Maintain HR Master Data)
  SPRO (SAP Reference IMG for configuration)
  
  
  
  Infotypes: 
  
  Infotype 1001 (Relationships) is particularly relevant for this error.
  
  
  
  SAP Community: 
  
  You can also search for discussions or similar issues in the SAP Community forums, where other users may have shared their experiences and solutions.
  
  
  
  If the problem continues after trying these solutions, it may be beneficial to reach out to SAP support for further assistance.