How To Fix STC_SC_TASKS356 - Start restore of Secure Info Files from directory ..refresh/info_files

SAP Error Message - Details

• Message type: E = Error

• Message class: STC_SC_TASKS - System Copy Task Messages

• Message number: 356

• Message text: Start restore of Secure Info Files from directory ..refresh/info_files

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message STC_SC_TASKS356 - Start restore of Secure Info Files from directory ..refresh/info_files ?

  The SAP error message STC_SC_TASKS356 typically indicates an issue related to the restoration of Secure Info Files from a specified directory during a system refresh or system copy process. This error can occur in the context of SAP Landscape Management (LaMa) or during the execution of a system copy or refresh task.
  Cause:
  
  Missing Files: The specified directory (..refresh/info_files) may not contain the required Secure Info Files, which are necessary for the restoration process.
  Permission Issues: The user or process executing the task may not have the necessary permissions to access the directory or the files within it.
  Incorrect Path: The path specified in the error message may be incorrect or misconfigured in the system settings.
  File Corruption: The Secure Info Files may be corrupted or not in the expected format.
  Configuration Issues: There may be issues with the configuration of the system copy or refresh process.
  
  Solution:
  
  Verify File Existence: Check the specified directory to ensure that the Secure Info Files are present. If they are missing, you may need to restore them from a backup or generate them again.
  Check Permissions: Ensure that the user or process executing the task has the necessary permissions to read from the specified directory and access the files.
  Correct Path: Verify that the path specified in the error message is correct. If it is incorrect, update the configuration to point to the correct directory.
  File Integrity: Check the integrity of the Secure Info Files. If they are corrupted, you may need to replace them with valid files.
  Review Configuration: Review the configuration settings for the system copy or refresh process to ensure that everything is set up correctly.
  Consult Logs: Check the SAP system logs and the job logs for more detailed error messages that may provide additional context for the issue.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for system copy and refresh processes to ensure that all steps are being followed correctly.
  SAP Community: Consider reaching out to the SAP Community forums for additional insights or similar experiences from other users.
  
  If the issue persists after following these steps, it may be beneficial to engage SAP support for further assistance.