How To Fix STC_SC_TASKS357 - End restore of Secure Info Files from directory ..refresh/info_files

SAP Error Message - Details

• Message type: E = Error

• Message class: STC_SC_TASKS - System Copy Task Messages

• Message number: 357

• Message text: End restore of Secure Info Files from directory ..refresh/info_files

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message STC_SC_TASKS357 - End restore of Secure Info Files from directory ..refresh/info_files ?

  The SAP error message STC_SC_TASKS357 typically indicates an issue related to the restoration of Secure Info Files from a specified directory during a system task or job. This error can occur in various scenarios, such as during system refreshes, system copies, or when managing secure information files.
  Cause:
  
  File Path Issues: The specified directory (..refresh/info_files) may not exist, or the path may be incorrect.
  File Permissions: The user or process attempting to access the files may not have the necessary permissions to read from or write to the directory.
  Missing Files: The required secure info files may not be present in the specified directory.
  Corrupted Files: The files in the directory may be corrupted or not in the expected format.
  Configuration Issues: There may be misconfigurations in the system that prevent the proper execution of the task.
  
  Solution:
  
  Verify Directory Path: Check that the directory path specified in the error message is correct and that it exists on the server.
  Check File Permissions: Ensure that the user or service account running the task has the necessary permissions to access the directory and its files.
  Confirm File Presence: Verify that the required secure info files are present in the specified directory. If they are missing, you may need to restore them from a backup or recreate them.
  Inspect File Integrity: Check the integrity of the files in the directory. If they are corrupted, you may need to replace them with valid copies.
  Review Configuration: Look into the configuration settings related to secure info files and ensure they are set up correctly.
  Check Logs: Review the SAP system logs for any additional error messages or warnings that may provide more context about the issue.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to the SAP documentation related to system refreshes and secure info files for best practices and guidelines.
  Community Forums: Consider searching or posting on SAP community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after following these steps, it may be beneficial to contact SAP support for further assistance.