How To Fix STC_SC_TASKS355 - End backup of Secure Info Files to directory ..refresh/info_files

SAP Error Message - Details

• Message type: E = Error

• Message class: STC_SC_TASKS - System Copy Task Messages

• Message number: 355

• Message text: End backup of Secure Info Files to directory ..refresh/info_files

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message STC_SC_TASKS355 - End backup of Secure Info Files to directory ..refresh/info_files ?

  The SAP error message STC_SC_TASKS355 typically indicates an issue related to the backup of Secure Info Files in the specified directory. This error can occur during the execution of a task in the SAP system, particularly when dealing with secure information files that are critical for system security and integrity.
  Cause:
  
  Directory Permissions: The directory specified (..refresh/info_files) may not have the appropriate permissions set, preventing the SAP system from writing to it.
  Disk Space: There may not be enough disk space available in the target directory to complete the backup operation.
  File System Issues: There could be issues with the file system itself, such as corruption or misconfiguration.
  Configuration Errors: The configuration settings for the backup process may be incorrect or incomplete.
  Network Issues: If the backup is being performed over a network, there may be connectivity issues affecting the operation.
  
  Solution:
  
  
  Check Directory Permissions:
  
  Ensure that the SAP system has the necessary permissions to write to the specified directory. You may need to adjust the permissions or ownership of the directory.
  
  
  
  Verify Disk Space:
  
  Check the available disk space on the file system where the directory resides. If space is low, consider cleaning up unnecessary files or expanding the storage.
  
  
  
  Inspect File System:
  
  Run file system checks to ensure there are no underlying issues. This may involve using tools like fsck on Unix/Linux systems.
  
  
  
  Review Configuration:
  
  Check the configuration settings related to the backup process in the SAP system. Ensure that all paths and parameters are correctly set.
  
  
  
  Network Connectivity:
  
  If applicable, verify that there are no network issues affecting the backup process. Ensure that the network connection is stable and that there are no firewalls blocking access.
  
  
  
  SAP Notes and Documentation:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues.
  
  
  
  Consult Logs:
  
  Review the SAP system logs (transaction SM21) and the job logs for more detailed error messages that can provide additional context for troubleshooting.
  
  
  
  Related Information:
  
  SAP Basis Team: If you are not the SAP Basis administrator, it may be necessary to involve them for deeper investigation and resolution.
  SAP Community: Consider searching or posting in the SAP Community forums for additional insights from other users who may have encountered similar issues.
  Documentation: Refer to the official SAP documentation for backup and recovery processes to ensure compliance with best practices.
  
  By following these steps, you should be able to identify and resolve the issue causing the STC_SC_TASKS355 error in your SAP system.