How To Fix STC_SC_TASKS354 - Start backup of Secure Info Files to directory ..refresh/info_files

SAP Error Message - Details

• Message type: E = Error

• Message class: STC_SC_TASKS - System Copy Task Messages

• Message number: 354

• Message text: Start backup of Secure Info Files to directory ..refresh/info_files

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message STC_SC_TASKS354 - Start backup of Secure Info Files to directory ..refresh/info_files ?

  The SAP error message STC_SC_TASKS354 typically indicates an issue related to the backup of Secure Info Files in the SAP system. This error can occur during the execution of a task that is part of the SAP system's backup process, particularly when it is trying to back up sensitive information files to a specified directory.
  Cause:
  
  Directory Permissions: The directory specified for the backup may not have the appropriate permissions set, preventing the SAP system from writing files to it.
  Directory Existence: The target directory (..refresh/info_files) may not exist, leading to a failure in the backup process.
  Disk Space: There may not be enough disk space available in the target directory to accommodate the backup files.
  Configuration Issues: There could be misconfigurations in the backup settings or the paths defined in the SAP system.
  File Locks: The files being backed up may be locked or in use by another process, preventing access.
  
  Solution:
  
  
  Check Directory Permissions:
  
  Ensure that the SAP system user has the necessary read/write permissions for the target directory.
  You can use operating system commands to check and modify permissions as needed.
  
  
  
  Verify Directory Existence:
  
  Confirm that the directory ..refresh/info_files exists. If it does not, create it manually.
  
  
  
  Check Disk Space:
  
  Verify that there is sufficient disk space available in the target directory. Free up space if necessary.
  
  
  
  Review Configuration:
  
  Check the configuration settings for the backup process in the SAP system. Ensure that the paths are correctly defined and point to valid directories.
  
  
  
  Check for File Locks:
  
  Investigate if any processes are locking the files that need to be backed up. You may need to stop those processes or wait until they are finished.
  
  
  
  Review SAP Notes:
  
  Look for any relevant SAP Notes that may address this specific error. SAP frequently updates its knowledge base with solutions for known issues.
  
  
  
  Consult Logs:
  
  Review the logs for more detailed error messages that can provide additional context about the failure.
  
  
  
  Related Information:
  
  SAP Basis Team: If you are not the SAP Basis administrator, it may be necessary to involve them to resolve permission or configuration issues.
  Backup Strategy: Ensure that your backup strategy is well-defined and that all necessary components are included in the backup process.
  SAP Documentation: Refer to the official SAP documentation for backup and recovery procedures to ensure compliance with best practices.
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.