How To Fix ST796 - Mandatory Entry Note for Deletion is De-Activated

SAP Error Message - Details

• Message type: E = Error

• Message class: ST - Terminology Database

• Message number: 796

• Message text: Mandatory Entry Note for Deletion is De-Activated

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ST796 - Mandatory Entry Note for Deletion is De-Activated ?

  The SAP error message ST796 "Mandatory Entry Note for Deletion is De-Activated" typically occurs in the context of the SAP system when there is an attempt to delete an entry that requires a mandatory note or justification for deletion, but the system settings do not allow for this note to be activated.
  Cause:
  
  Configuration Settings: The system configuration may have the mandatory note requirement for deletion deactivated. This means that the system does not require users to provide a reason or note when deleting certain entries.
  User Authorizations: The user may not have the necessary authorizations to perform the deletion, especially if the system is configured to require notes for certain user roles.
  Business Process Compliance: The organization may have specific compliance or business process rules that require notes for deletions, and the system is enforcing these rules.
  
  Solution:
  
  
  Activate Mandatory Note Requirement:
  
  Go to the relevant configuration settings in the SAP system (usually in the SPRO transaction).
  Navigate to the section related to the specific module (e.g., Logistics, Finance) where the deletion is taking place.
  Look for settings related to deletion notes or mandatory fields and ensure that the requirement for a note is activated.
  
  
  
  Provide a Note:
  
  If the system allows for it, try to provide a note or justification for the deletion when prompted. This may resolve the error if the note requirement is indeed activated.
  
  
  
  Check User Authorizations:
  
  Ensure that the user attempting the deletion has the necessary authorizations. This may involve checking user roles and permissions in the SAP system.
  
  
  
  Consult with SAP Basis or Functional Team:
  
  If you are unsure about the configuration settings or how to change them, consult with your SAP Basis or functional team. They can provide guidance on how to adjust the settings or troubleshoot the issue further.
  
  
  
  Review Business Processes:
  
  If the organization has specific business processes that require notes for deletions, ensure that these processes are being followed. It may be necessary to train users on the importance of providing notes for compliance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (for configuration), SU01 (for user management), and ST22 (for dumps) that may help in troubleshooting.
  Documentation: Review SAP documentation or help files related to the specific module you are working with for more detailed information on mandatory fields and deletion processes.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional context.
  
  By following these steps, you should be able to resolve the ST796 error and understand the underlying reasons for its occurrence.