How To Fix SSP_GENERAL011 - Error when getting technical document class

SAP Error Message - Details

• Message type: E = Error

• Message class: SSP_GENERAL - SRM: General SP's

• Message number: 011

• Message text: Error when getting technical document class

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SSP_GENERAL011 - Error when getting technical document class ?

  The SAP error message SSP_GENERAL011 typically indicates an issue related to the retrieval of a technical document class in the SAP system. This error can occur in various contexts, often related to document management or when working with specific SAP modules that handle technical documents.
  Possible Causes:
  
  Missing Configuration: The technical document class may not be properly configured in the system.
  Authorization Issues: The user may not have the necessary authorizations to access the document class.
  Data Inconsistency: There may be inconsistencies in the data related to the document class, such as missing entries in the relevant tables.
  System Errors: There could be underlying system issues or bugs that are causing the error to be triggered.
  
  Solutions:
  
  
  Check Configuration:
  
  Verify that the technical document class is correctly configured in the system. This can typically be done in the SAP Customizing Implementation Guide (IMG) under the relevant module.
  Ensure that all necessary settings and parameters are correctly defined.
  
  
  
  Review Authorizations:
  
  Check the user’s authorization profile to ensure that they have the necessary permissions to access the document class.
  Use transaction code SU53 to analyze authorization issues after the error occurs.
  
  
  
  Data Consistency Check:
  
  Perform a consistency check on the relevant tables to ensure that all necessary entries exist and are correct.
  You can use transaction codes like SE11 to view the table structure and data.
  
  
  
  System Logs and Traces:
  
  Check the system logs (transaction SM21) and short dumps (transaction ST22) for any related errors that might provide more context on the issue.
  Use transaction SLG1 to check application logs for any relevant messages.
  
  
  
  Consult SAP Notes:
  
  Search the SAP Support Portal for any relevant SAP Notes that might address this specific error. There may be patches or updates available that resolve the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the context in which it occurs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11 (Data Dictionary), SU53 (Authorization Check), SM21 (System Log), and ST22 (Dump Analysis).
  Documentation: Review SAP documentation related to the specific module you are working with, as it may provide insights into the configuration and usage of technical document classes.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the SSP_GENERAL011 error in your SAP system.