How To Fix SSP_GENERAL013 - Canceled by user

SAP Error Message - Details

• Message type: E = Error

• Message class: SSP_GENERAL - SRM: General SP's

• Message number: 013

• Message text: Canceled by user

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SSP_GENERAL013 - Canceled by user ?

  The SAP error message SSP_GENERAL013: Canceled by user typically indicates that a user has manually canceled a process or transaction in the SAP system. This can occur in various contexts, such as during the execution of a report, a background job, or a transaction that requires user input.
  Causes:
  
  User Intervention: The most straightforward cause is that the user intentionally canceled the operation, either by clicking a cancel button or closing the dialog.
  Timeouts: If a process takes too long, a user might cancel it out of frustration or due to time constraints.
  System Performance Issues: If the system is slow or unresponsive, users may cancel their actions.
  Error in Input: Users might realize that they have made an error in their input and choose to cancel the operation rather than proceed.
  
  Solutions:
  
  Check User Actions: Confirm whether the cancellation was intentional. If it was, ensure that the user understands the implications of canceling the process.
  Review System Performance: If the cancellation was due to system slowness, investigate the performance of the SAP system. This may involve checking for system load, database performance, or network issues.
  Increase Timeout Settings: If timeouts are a frequent issue, consider adjusting the timeout settings for the relevant transactions or processes.
  User Training: Provide training to users on how to properly execute transactions and what to do if they encounter delays or issues.
  Log Analysis: Check the system logs for any related errors or warnings that might provide more context about why the process was canceled.
  
  Related Information:
  
  Transaction Codes: Depending on the context of the error, you may want to look into specific transaction codes that were being executed when the error occurred.
  SAP Notes: Check SAP Notes for any known issues or patches related to the specific transaction or process that generated the error.
  User Roles and Permissions: Ensure that users have the appropriate roles and permissions to execute the transactions without unnecessary interruptions.
  System Monitoring Tools: Utilize SAP monitoring tools to keep an eye on system performance and user activities, which can help in identifying patterns leading to cancellations.
  
  If the issue persists or if you need further assistance, consider reaching out to your SAP support team or consulting the SAP community for more specific guidance based on your system configuration and usage.