How To Fix SSP_GENERAL009 - Error when getting current version

SAP Error Message - Details

• Message type: E = Error

• Message class: SSP_GENERAL - SRM: General SP's

• Message number: 009

• Message text: Error when getting current version

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SSP_GENERAL009 - Error when getting current version ?

  The SAP error message SSP_GENERAL009, which indicates an issue when getting the current version, typically arises in the context of SAP systems, particularly when dealing with SAP Solution Manager or SAP Support Package Manager. This error can occur due to various reasons, including configuration issues, missing components, or connectivity problems.
  Possible Causes:
  
  Network Issues: There may be connectivity problems between the SAP system and the SAP service or repository.
  Authorization Issues: The user may not have the necessary authorizations to access the required resources.
  Configuration Errors: Incorrect settings in the SAP system configuration can lead to this error.
  Missing Components: Required components or packages may not be installed or updated.
  System Version Compatibility: The version of the SAP system may not be compatible with the requested operation.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the SAP system can connect to the necessary SAP services. You can test this by pinging the service or checking the network settings.
  Review Authorizations: Verify that the user has the appropriate authorizations to perform the operation. You may need to consult with your SAP security team.
  Check Configuration Settings: Review the configuration settings in the SAP system, particularly those related to the Solution Manager or the specific component you are working with.
  Update Components: Ensure that all necessary components and support packages are installed and up to date. You can use the Software Update Manager (SUM) to check for updates.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. SAP Notes often provide detailed troubleshooting steps and solutions.
  Check System Logs: Review the system logs (transaction SM21) for any additional error messages or warnings that may provide more context about the issue.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  SAP Notes: Look for specific SAP Notes related to SSP_GENERAL009 for detailed troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM21 (System Log), ST22 (Dump Analysis), and SNOTE (SAP Note Assistant) for further investigation.
  Documentation: Review the official SAP documentation for the specific components you are working with, as it may provide insights into common issues and their resolutions.
  
  By following these steps, you should be able to diagnose and resolve the SSP_GENERAL009 error in your SAP system.