How To Fix /SSB/CORE687 - Failed to copy story tags from &1 to &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /SSB/CORE -

• Message number: 687

• Message text: Failed to copy story tags from &1 to &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SSB/CORE687 - Failed to copy story tags from &1 to &2 ?

  The SAP error message /SSB/CORE687 Failed to copy story tags from &1 to &2 typically occurs in the context of SAP Analytics Cloud (SAC) when there is an issue with copying story tags from one story to another. This error can arise due to various reasons, including permission issues, data integrity problems, or system configuration errors.
  Possible Causes:
  
  Permission Issues: The user may not have the necessary permissions to access or modify the tags associated with the stories.
  Data Integrity Issues: There may be inconsistencies or corruption in the data related to the stories or tags.
  System Configuration: There could be configuration issues within the SAP Analytics Cloud environment that prevent the copying of tags.
  Network Issues: Temporary network issues or connectivity problems may disrupt the process of copying tags.
  Version Compatibility: If the stories are from different versions or environments, compatibility issues may arise.
  
  Solutions:
  
  Check Permissions: Ensure that the user has the appropriate permissions to access and modify both the source and target stories. This includes permissions for managing tags.
  Validate Data: Check the integrity of the stories and their associated tags. Look for any inconsistencies or errors in the data that may need to be resolved.
  Review System Configuration: Verify the configuration settings in SAP Analytics Cloud to ensure that everything is set up correctly for copying tags.
  Retry the Operation: If the error was caused by a temporary issue, retrying the operation after a short period may resolve the problem.
  Consult Logs: Check the system logs for more detailed error messages that can provide insights into the root cause of the issue.
  Contact Support: If the issue persists, consider reaching out to SAP support for assistance. Provide them with the error message and any relevant details about the context in which the error occurred.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP Analytics Cloud documentation for guidance on managing stories and tags.
  Community Forums: Check SAP community forums for similar issues and solutions shared by other users.
  Updates and Patches: Ensure that your SAP Analytics Cloud instance is up to date with the latest patches and updates, as these may contain fixes for known issues.
  
  By following these steps, you should be able to diagnose and potentially resolve the error message /SSB/CORE687 Failed to copy story tags from &1 to &2.