How To Fix /SSB/CORE686 - Failed to copy story text from &1 to &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /SSB/CORE -

• Message number: 686

• Message text: Failed to copy story text from &1 to &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SSB/CORE686 - Failed to copy story text from &1 to &2 ?

  The SAP error message /SSB/CORE686 Failed to copy story text from &1 to &2 typically occurs in the context of SAP Analytics Cloud (SAC) or SAP BusinessObjects when there is an issue with copying or transferring story content from one location to another. The placeholders &1 and &2 usually represent the source and target locations or objects involved in the operation.
  Causes:
  
  Permission Issues: The user may not have the necessary permissions to access the source or target objects.
  Object Locking: The source object might be locked by another user or process, preventing the copy operation.
  Data Model Issues: There may be inconsistencies or issues with the data model associated with the story.
  Network Issues: Temporary network issues could disrupt the communication between the client and the server.
  System Configuration: There may be configuration issues within the SAP system that affect the copying process.
  
  Solutions:
  
  Check Permissions: Ensure that the user has the appropriate permissions to access both the source and target objects. This may involve checking roles and authorizations in the SAP system.
  Unlock Objects: If the source object is locked, wait for the lock to be released or contact the user who has locked it to unlock it.
  Validate Data Models: Check the data models associated with the story for any inconsistencies or errors. Make sure that all required data sources are available and correctly configured.
  Retry the Operation: If the error was caused by a temporary network issue, retry the operation after a short period.
  Review System Logs: Check the system logs for any additional error messages or warnings that could provide more context about the failure.
  Contact Support: If the issue persists, consider reaching out to SAP support for further assistance, providing them with the error message and any relevant details.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches or updates.
  Documentation: Review the official SAP documentation for Analytics Cloud or BusinessObjects for guidance on managing stories and troubleshooting common issues.
  Community Forums: Engage with the SAP Community or forums where other users may have encountered similar issues and can share their solutions.
  
  By following these steps, you should be able to diagnose and resolve the error message /SSB/CORE686.