How To Fix /SSB/CORE689 - Deletion of Story &1 failed in tenant

SAP Error Message - Details

• Message type: E = Error

• Message class: /SSB/CORE -

• Message number: 689

• Message text: Deletion of Story &1 failed in tenant

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SSB/CORE689 - Deletion of Story &1 failed in tenant ?

  The SAP error message /SSB/CORE689 Deletion of Story &1 failed in tenant typically occurs in the context of SAP Analytics Cloud (SAC) when there is an issue with deleting a story (a report or dashboard) from a tenant. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Permissions Issue: The user attempting to delete the story may not have the necessary permissions to perform deletion actions on that story.
  Story in Use: The story might be currently in use or locked by another user, preventing its deletion.
  Data Connections: If the story is linked to certain data connections or models that are restricted or have issues, it may prevent deletion.
  System Errors: There could be underlying system errors or inconsistencies in the tenant that are causing the deletion to fail.
  Dependencies: The story may have dependencies on other objects (like data models or other stories) that need to be addressed before deletion.
  
  Solutions:
  
  Check Permissions: Ensure that the user has the appropriate permissions to delete stories. This can be done by reviewing the roles and privileges assigned to the user in the SAC.
  Unlock the Story: If the story is locked, check if another user is currently editing it. You may need to wait until they finish or contact them to unlock it.
  Review Dependencies: Check if the story has any dependencies that need to be resolved. This may involve checking linked data models or other stories.
  System Health Check: Perform a health check on the SAC tenant to identify any underlying issues. This may involve checking logs or system status.
  Contact Support: If the issue persists, consider reaching out to SAP support for assistance. Provide them with the error message and any relevant details about the story and tenant.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP Analytics Cloud documentation for more details on managing stories and troubleshooting common issues.
  Community Forums: Check SAP Community forums for similar issues and solutions shared by other users.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the failure.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.