How To Fix /SSB/CORE691 - Fetching permissions for &1 failed due to HTTP communication error

SAP Error Message - Details

• Message type: E = Error

• Message class: /SSB/CORE -

• Message number: 691

• Message text: Fetching permissions for &1 failed due to HTTP communication error

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SSB/CORE691 - Fetching permissions for &1 failed due to HTTP communication error ?

  The SAP error message /SSB/CORE691 Fetching permissions for &1 failed due to HTTP communication error typically indicates that there is an issue with the HTTP communication between the SAP system and a remote service or system that is responsible for fetching permissions. This error can occur in various scenarios, such as when using SAP BusinessObjects, SAP Analytics Cloud, or other SAP applications that rely on HTTP communication for data retrieval or permission checks.
  Causes:
  
  Network Issues: There may be network connectivity problems between the SAP system and the remote service.
  Service Unavailability: The remote service that provides the permissions may be down or not reachable.
  Incorrect Configuration: The HTTP destination or service configuration in the SAP system may be incorrect.
  Firewall Restrictions: Firewalls or security settings may be blocking the HTTP requests.
  Authentication Issues: There may be issues with the credentials used to access the remote service.
  Timeouts: The request may be timing out due to slow response times from the remote service.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the SAP system can reach the remote service. You can use tools like ping or telnet to test connectivity.
  Verify Service Status: Check if the remote service is up and running. If it is down, you may need to wait until it is restored.
  Review Configuration: Check the configuration settings for the HTTP destination in the SAP system (transaction SM59 for RFC destinations). Ensure that the URL, port, and other settings are correct.
  Examine Firewall Settings: If applicable, check firewall settings to ensure that they are not blocking the HTTP requests.
  Check Authentication: Verify that the credentials used for accessing the remote service are correct and have the necessary permissions.
  Increase Timeout Settings: If the service is slow to respond, consider increasing the timeout settings in the HTTP destination configuration.
  Review Logs: Check the SAP application logs (transaction SLG1) for more detailed error messages that may provide additional context.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the documentation for the specific SAP application you are using to understand how it handles permissions and HTTP communication.
  Community Forums: Consider checking SAP Community forums or other online resources for similar issues and solutions shared by other users.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage with SAP support for further assistance.