How To Fix /SSB/CORE644 - Export of stories is in process; release the request after export

SAP Error Message - Details

• Message type: E = Error

• Message class: /SSB/CORE -

• Message number: 644

• Message text: Export of stories is in process; release the request after export

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SSB/CORE644 - Export of stories is in process; release the request after export ?

  The SAP error message /SSB/CORE644 Export of stories is in process; release the request after export typically occurs in the context of SAP Analytics Cloud (SAC) or SAP BusinessObjects when there is an ongoing export operation for a story or report. This message indicates that the system is currently processing an export request, and you cannot initiate another export until the current one is completed.
  Cause:
  
  Concurrent Export Requests: The error is triggered when a user attempts to export a story while another export operation is still in progress.
  Long Processing Time: If the export process takes longer than expected, it may lead to confusion about whether the operation is still active.
  System Lock: The system may have a lock in place to prevent multiple exports from being processed simultaneously, which can lead to this error.
  
  Solution:
  
  Wait for Completion: The simplest solution is to wait for the current export process to complete. You can check the status of the export in the system or wait for a notification that the export is finished.
  Check Export Status: If you have access to system logs or monitoring tools, check if the export is still running or if it has failed. This can help you determine if you need to take further action.
  Release the Request: If you have administrative privileges, you may be able to release or cancel the ongoing export request through the system's management interface.
  Retry Later: Once you confirm that the export process has completed, you can attempt to initiate the export again.
  
  Related Information:
  
  System Logs: Check the system logs for any additional error messages or warnings that may provide more context about the ongoing export.
  User Permissions: Ensure that you have the necessary permissions to perform export operations in the system.
  Performance Considerations: If exports frequently take a long time, consider optimizing the stories or reports being exported, or check for any performance issues in the system.
  Documentation: Refer to the official SAP documentation for your specific version of SAP Analytics Cloud or BusinessObjects for more detailed troubleshooting steps and best practices.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact your SAP support team for further assistance.