How To Fix /SSB/CORE646 - Export of story failed and was retriggered; release after export

SAP Error Message - Details

• Message type: E = Error

• Message class: /SSB/CORE -

• Message number: 646

• Message text: Export of story failed and was retriggered; release after export

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SSB/CORE646 - Export of story failed and was retriggered; release after export ?

  The SAP error message /SSB/CORE646 Export of story failed and was retriggered; release after export typically occurs in the context of SAP Analytics Cloud (SAC) when there is an issue with exporting a story (a report or dashboard) to a different format, such as PDF or PowerPoint. This error can be caused by various factors, and understanding the cause is essential for finding a solution.
  Possible Causes:
  
  Network Issues: Temporary network disruptions can interrupt the export process.
  Session Timeout: If the user session times out during the export, it can lead to this error.
  Data Volume: Large datasets or complex stories may exceed system limits or take too long to process.
  Browser Issues: Incompatibility or issues with the web browser being used can affect the export functionality.
  Permissions: Insufficient permissions to access certain data or features required for the export.
  System Performance: High load on the SAP Analytics Cloud system can lead to timeouts or failures during export.
  
  Solutions:
  
  Check Network Connection: Ensure that your internet connection is stable and that there are no interruptions.
  Increase Session Timeout: If possible, adjust the session timeout settings in the system to allow for longer processing times.
  Optimize the Story: Simplify the story by reducing the amount of data or complexity. Consider breaking it into smaller parts if necessary.
  Use a Different Browser: Try exporting the story using a different web browser or clearing the cache of the current browser.
  Verify Permissions: Ensure that you have the necessary permissions to export the story and access all required data.
  Check System Status: Monitor the performance of the SAP Analytics Cloud system. If the system is under heavy load, try exporting at a different time.
  Retry the Export: Sometimes, simply retrying the export after a short wait can resolve the issue.
  
  Related Information:
  
  SAP Notes and Documentation: Check SAP's official documentation or support notes for any known issues or patches related to this error.
  Community Forums: Engage with the SAP community forums or user groups to see if others have encountered and resolved similar issues.
  Contact SAP Support: If the problem persists, consider reaching out to SAP support for assistance, providing them with detailed information about the error and the context in which it occurred.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.