How To Fix SRT_MONI_STEPS022 - Error in SOAP post-security protocol

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_MONI_STEPS - Message Class for SOAP Runtime Steps

• Message number: 022

• Message text: Error in SOAP post-security protocol

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_MONI_STEPS022 - Error in SOAP post-security protocol ?

  The SAP error message SRT_MONI_STEPS022 indicates that there is an issue with the SOAP post-security protocol during a web service call. This error typically arises in scenarios where the web service is expected to use WS-Security for message signing or encryption, but there is a misconfiguration or a problem with the security settings.
  Causes:
  
  Incorrect WS-Security Configuration: The web service may not be properly configured to handle WS-Security, or the client may not be sending the required security headers.
  Missing or Invalid Security Credentials: The credentials (username, password, certificates) required for authentication may be missing or invalid.
  Certificate Issues: If the web service uses SSL/TLS, there may be issues with the certificates, such as expiration, untrusted certificate authority, or incorrect certificate configuration.
  Network Issues: Firewalls or proxies may be interfering with the SOAP message transmission.
  Version Mismatch: There may be a mismatch in the expected SOAP version or WS-Security version between the client and server.
  
  Solutions:
  
  
  Check WS-Security Configuration:
  
  Ensure that both the client and server are configured to use the same WS-Security settings.
  Verify that the security headers are being sent correctly in the SOAP request.
  
  
  
  Validate Security Credentials:
  
  Confirm that the username and password being used are correct.
  If using certificates, ensure they are valid and properly configured.
  
  
  
  Inspect Certificates:
  
  Check the validity of SSL/TLS certificates.
  Ensure that the certificate chain is complete and trusted by the client.
  
  
  
  Review Network Settings:
  
  Check for any firewalls or proxies that may be blocking the SOAP messages.
  Ensure that the necessary ports are open for communication.
  
  
  
  Debugging and Logging:
  
  Enable detailed logging for the web service to capture more information about the error.
  Use tools like SOAP UI or Postman to test the web service independently and see if the issue persists.
  
  
  
  Consult Documentation:
  
  Review SAP documentation for any specific configurations related to WS-Security and SOAP web services.
  Check for any known issues or patches related to the version of SAP you are using.
  
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes that may address this specific error or provide guidance on WS-Security configurations.
  Web Service Configuration: Familiarize yourself with the configuration settings in the SAP system for web services, particularly those related to security.
  Community Forums: Engage with SAP community forums or support channels for additional insights and troubleshooting tips from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify and resolve the cause of the SRT_MONI_STEPS022 error in your SAP environment.