How To Fix SRT_MONI_STEPS020 - Error in SOAP post-WS-Reliable messaging protocol

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_MONI_STEPS - Message Class for SOAP Runtime Steps

• Message number: 020

• Message text: Error in SOAP post-WS-Reliable messaging protocol

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_MONI_STEPS020 - Error in SOAP post-WS-Reliable messaging protocol ?

  The SAP error message SRT_MONI_STEPS020 indicates that there is an issue with the SOAP post when using the WS-Reliable Messaging protocol. This error typically arises in scenarios where SAP systems are communicating with web services that require reliable messaging, and it can be caused by various factors.
  Causes:
  
  Network Issues: Connectivity problems between the SAP system and the web service endpoint can lead to this error.
  Configuration Errors: Incorrect configuration of the WS-Reliable Messaging settings in the SAP system or the web service can cause failures.
  Message Format Issues: The SOAP message being sent may not conform to the expected format or may be missing required elements.
  Timeouts: If the response from the web service takes too long, it may lead to a timeout error.
  Security Settings: Issues with security settings, such as authentication or encryption, can also lead to this error.
  Service Availability: The target web service may be down or not reachable.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the SAP system can reach the web service endpoint. You can use tools like ping or telnet to verify connectivity.
  Review Configuration: Verify the configuration settings for WS-Reliable Messaging in both the SAP system and the web service. Ensure that all required parameters are correctly set.
  Validate SOAP Message: Use tools like SOAP UI or Postman to test the SOAP message being sent. Ensure that it adheres to the expected schema and includes all necessary elements.
  Increase Timeout Settings: If timeouts are suspected, consider increasing the timeout settings in the SAP system for the web service call.
  Check Security Settings: Review the security settings for both the SAP system and the web service. Ensure that any required authentication tokens or certificates are correctly configured.
  Monitor Service Availability: Check the status of the web service to ensure it is operational. If the service is down, you may need to wait until it is restored.
  
  Related Information:
  
  Transaction SRT_MONI: Use this transaction in SAP to monitor the status of the web service calls and to get more detailed error messages.
  WS-Reliable Messaging Documentation: Review SAP documentation on WS-Reliable Messaging for specific configuration guidelines and best practices.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address known issues or provide patches related to this error.
  
  By following these steps, you should be able to diagnose and resolve the SRT_MONI_STEPS020 error effectively. If the issue persists, consider reaching out to SAP support for further assistance.