How To Fix SRT_MONI_STEPS021 - Error in SOAP post-message ID protocol

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_MONI_STEPS - Message Class for SOAP Runtime Steps

• Message number: 021

• Message text: Error in SOAP post-message ID protocol

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_MONI_STEPS021 - Error in SOAP post-message ID protocol ?

  The SAP error message SRT_MONI_STEPS021 indicates that there is an issue with the SOAP post-message ID protocol in the context of SAP's web services. This error typically arises when there is a problem with the communication between the SAP system and the external service or when the SOAP message cannot be processed correctly.
  Causes:
  
  Invalid SOAP Message: The SOAP message being sent may not conform to the expected structure or may contain invalid data.
  Endpoint Issues: The endpoint URL may be incorrect or the external service may be down or unreachable.
  Authentication Issues: There may be problems with authentication, such as invalid credentials or missing security tokens.
  Network Issues: Network connectivity problems can prevent the SAP system from reaching the external service.
  Configuration Issues: Incorrect configuration in the SAP system for the web service or the service consumer settings.
  Version Mismatch: The SOAP version being used may not be compatible with the external service.
  
  Solutions:
  
  Check SOAP Message: Validate the structure and content of the SOAP message being sent. Use tools like SOAP UI to test the message format.
  Verify Endpoint: Ensure that the endpoint URL is correct and that the external service is up and running.
  Review Authentication: Check the authentication settings and ensure that the credentials are correct and that any required tokens are included.
  Network Diagnostics: Use network tools to check connectivity to the external service. Ensure that firewalls or proxies are not blocking the requests.
  Configuration Review: Review the configuration settings in the SAP system for the web service. Ensure that all necessary parameters are set correctly.
  Check Logs: Look at the SAP application logs (transaction SLG1) and the SRT monitoring logs (transaction SRT_MONI) for more detailed error messages that can provide additional context.
  Test with Different Tools: If possible, use other tools or applications to send a similar SOAP request to see if the issue is specific to the SAP system.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to the SRT_MONI_STEPS021 error.
  Documentation: Review the SAP documentation for the specific web service you are trying to consume or expose, as it may provide insights into required configurations and expected message formats.
  Community Forums: Engage with SAP community forums or support channels where similar issues may have been discussed and resolved.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the SRT_MONI_STEPS021 error in your SAP system.