How To Fix SRT_MONI_STEPS023 - Error in SOAP post-runtime protocol

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_MONI_STEPS - Message Class for SOAP Runtime Steps

• Message number: 023

• Message text: Error in SOAP post-runtime protocol

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_MONI_STEPS023 - Error in SOAP post-runtime protocol ?

  The SAP error message SRT_MONI_STEPS023 indicates that there is an issue with the SOAP post-runtime protocol in the context of SAP's web services. This error typically arises when there is a problem with the communication between the SAP system and the external service or when the service is not responding as expected.
  Causes:
  
  Network Issues: There may be connectivity problems between the SAP system and the external web service.
  Service Unavailability: The external web service might be down or not reachable.
  Incorrect Configuration: The configuration settings for the web service in SAP might be incorrect, such as endpoint URLs or authentication details.
  Timeouts: The request may be timing out due to long processing times on the external service.
  Data Issues: The data being sent in the SOAP request may not be in the expected format or may contain invalid values.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the SAP system can reach the external service. You can use tools like ping or telnet to test connectivity.
  Verify Service Availability: Check if the external web service is up and running. You can do this by accessing the service URL directly in a web browser or using tools like Postman.
  Review Configuration: Go to the SAP transaction SOAMANAGER and verify the configuration settings for the web service. Ensure that the endpoint URL, authentication, and other settings are correct.
  Increase Timeout Settings: If timeouts are an issue, consider increasing the timeout settings in the SAP system for the web service call.
  Check SOAP Request Data: Review the data being sent in the SOAP request. Ensure that it adheres to the expected schema and does not contain any invalid values.
  Monitor Logs: Use transaction SRT_MONI to monitor the logs for more detailed error messages that can provide additional context about the failure.
  
  Related Information:
  
  Transaction Codes: 
  
  SOAMANAGER: For managing web service configurations.
  SRT_MONI: For monitoring the SOAP runtime and viewing logs.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address known issues related to this error.
  Documentation: Refer to SAP documentation on web services and SOAP communication for best practices and troubleshooting steps.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage with SAP support for further assistance.