How To Fix SRT_CORE405 - Virus infection in message detected, download aborted.

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_CORE - Nachrichtenklasse für SOAP Runtime

• Message number: 405

• Message text: Virus infection in message detected, download aborted.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_CORE405 - Virus infection in message detected, download aborted. ?

  The SAP error message SRT_CORE405 indicates that a virus infection has been detected in a message, leading to the abortion of the download process. This error typically arises in the context of SAP's integration with external systems, particularly when using the SAP Process Integration (PI) or SAP Process Orchestration (PO) components.
  Cause:
  
  Malware Detection: The error suggests that the SAP system has a built-in mechanism to scan incoming messages for viruses or malware. If a message is flagged as potentially harmful, the download is aborted to protect the system.
  Configuration Issues: Incorrect configuration of the virus scanning settings or the integration framework may lead to false positives.
  External Source: The message may originate from an external system that is compromised or has been sending infected files.
  
  Solution:
  
  Check the Source: Verify the integrity of the external system sending the message. Ensure that it is free from malware and that the files being sent are safe.
  Review Logs: Check the SAP logs for more detailed information about the error. This can provide insights into what was detected and why the message was flagged.
  Update Virus Definitions: Ensure that the virus scanning software integrated with SAP is up to date. Outdated definitions can lead to false positives.
  Configuration Review: Review the configuration settings for the virus scanning feature in SAP. Ensure that it is set up correctly and that the thresholds for detection are appropriate.
  Test with Clean Data: If possible, test the integration with known clean data to see if the error persists. This can help determine if the issue is with the data being sent or the scanning process itself.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this issue. There may be known issues or updates that can resolve the problem.
  Contact Support: If the issue persists after taking the above steps, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  SAP Process Integration (PI): This is a middleware platform that allows different systems to communicate with each other. Understanding how PI handles message processing can help in troubleshooting.
  Virus Scanning Integration: SAP systems can integrate with various antivirus solutions. Familiarize yourself with the specific antivirus solution in use and its configuration within the SAP environment.
  Security Best Practices: Regularly update and patch both SAP systems and external systems to minimize the risk of malware infections. Implementing robust security measures can help prevent such issues from occurring in the future.
  
  By following these steps, you should be able to diagnose and resolve the SRT_CORE405 error effectively.