How To Fix SRT_CORE500 - Masked sensitive data

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_CORE - Nachrichtenklasse für SOAP Runtime

• Message number: 500

• Message text: Masked sensitive data

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_CORE500 - Masked sensitive data ?

  The SAP error message SRT_CORE500 indicates that sensitive data has been masked in the system. This is a security feature designed to protect sensitive information from being exposed in logs or error messages. Here’s a breakdown of the cause, potential solutions, and related information regarding this error:
  Cause:
  
  Sensitive Data Handling: The error occurs when the system attempts to log or display sensitive information (like passwords, personal identification numbers, etc.) that is masked for security reasons.
  Configuration Issues: There may be misconfigurations in the system that lead to attempts to access or display sensitive data inappropriately.
  Integration Scenarios: This error can also arise in scenarios involving web services or integration where sensitive data is being processed.
  
  Solution:
  
  Check Logs: Review the application logs to identify the context in which the error occurred. Look for any preceding messages that might provide more insight into the issue.
  Configuration Review: Ensure that the configurations for the relevant services or applications are set up correctly. This includes checking the settings for data handling and logging.
  Debugging: If you have access to the development environment, you can debug the application to see where the sensitive data is being accessed or logged.
  Error Handling: Implement proper error handling in your application to ensure that sensitive data is not logged or displayed in error messages.
  Consult Documentation: Refer to SAP documentation or support notes related to the specific version of SAP you are using for any known issues or patches that may address this error.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any updates or patches related to SRT_CORE500. SAP frequently releases notes that address specific issues or provide guidance on best practices.
  Security Best Practices: Familiarize yourself with SAP's security best practices regarding sensitive data handling to ensure compliance and minimize the risk of similar issues in the future.
  User Roles and Authorizations: Review user roles and authorizations to ensure that only authorized personnel have access to sensitive data.
  
  If the issue persists after following these steps, consider reaching out to SAP support for further assistance, providing them with detailed information about the error context and any relevant logs.