How To Fix /SRMSMC/SUSTAIN023 - Changing sustainability record of supplier &1 failed

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/SUSTAIN -

• Message number: 023

• Message text: Changing sustainability record of supplier &1 failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/SUSTAIN023 - Changing sustainability record of supplier &1 failed ?

  The SAP error message /SRMSMC/SUSTAIN023 Changing sustainability record of supplier &1 failed typically indicates that there was an issue when trying to update or change the sustainability record for a specific supplier in the SAP system. This error can arise due to various reasons, and understanding the cause is essential for finding a solution.
  Possible Causes:
  
  Data Integrity Issues: The data being updated may not meet the required integrity constraints, such as missing mandatory fields or invalid data formats.
  Authorization Issues: The user attempting to make the change may not have the necessary permissions to update the sustainability record.
  System Configuration: There may be configuration issues in the SAP system that prevent the update from being processed correctly.
  Locking Issues: The record may be locked by another user or process, preventing changes from being made.
  Technical Errors: There could be underlying technical issues, such as problems with the database or application server.
  
  Solutions:
  
  Check Data Validity: Ensure that all required fields are filled out correctly and that the data adheres to the expected formats and constraints.
  Review Authorizations: Verify that the user has the necessary authorizations to change the sustainability record. This may involve checking roles and permissions in the SAP system.
  Consult Configuration Settings: Review the configuration settings related to sustainability records in the SAP system to ensure they are set up correctly.
  Check for Locks: Use transaction codes like SM12 to check if the record is locked by another user or process. If it is, you may need to wait until the lock is released or contact the user who has the lock.
  Review System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the failure.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the SAP documentation related to sustainability records and supplier management for any specific guidelines or requirements.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.