How To Fix /SRMSMC/SUSTAIN021 - Sustainability record is marked for deletion: supplier &1, record &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/SUSTAIN -

• Message number: 021

• Message text: Sustainability record is marked for deletion: supplier &1, record &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/SUSTAIN021 - Sustainability record is marked for deletion: supplier &1, record &2 ?

  The SAP error message /SRMSMC/SUSTAIN021 indicates that a sustainability record is marked for deletion for a specific supplier and record. This message typically arises in the context of SAP Supplier Relationship Management (SRM) or SAP S/4HANA, particularly when dealing with sustainability assessments or records related to suppliers.
  Cause:
  
  
  Marked for Deletion: The sustainability record for the specified supplier has been flagged for deletion. This could happen due to various reasons, such as:
  
  Manual intervention where a user marked the record for deletion.
  A process or job that automatically marks records for deletion based on certain criteria.
  Data cleanup activities that are part of regular maintenance.
  
  
  
  Data Integrity Issues: There may be inconsistencies in the data, such as references to records that no longer exist or have been marked for deletion.
  
  
  Solution:
  
  
  Check Record Status: Verify the status of the sustainability record in the system. You can do this by navigating to the relevant transaction or using the appropriate report to check the status of the supplier's sustainability records.
  
  
  Unmark for Deletion: If the record should not be deleted, you may need to unmark it. This typically involves:
  
  Accessing the sustainability record in the system.
  Changing the status from "marked for deletion" to "active" or similar, depending on the system configuration.
  
  
  
  Consult Documentation: Review the documentation or guidelines related to sustainability records in your organization to understand the proper procedures for handling records marked for deletion.
  
  
  Contact Support: If you are unsure about the implications of unmarking a record or if the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that deal with supplier management and sustainability records, such as BP (Business Partner) or specific SRM transactions.
  User Roles and Permissions: Ensure that you have the necessary permissions to view and modify sustainability records.
  Audit Trails: Check if there are audit trails or logs that can provide insights into why the record was marked for deletion.
  System Configuration: Review any custom configurations or enhancements that may affect how sustainability records are managed in your SAP environment.
  
  By following these steps, you should be able to address the error message and manage the sustainability records effectively.