How To Fix /SRMSMC/S3Q_EXT016 - Attachment has been deleted in buy-side system

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/S3Q_EXT -

• Message number: 016

• Message text: Attachment has been deleted in buy-side system

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/S3Q_EXT016 - Attachment has been deleted in buy-side system ?

  The SAP error message /SRMSMC/S3Q_EXT016 Attachment has been deleted in buy-side system typically occurs in the context of SAP Supplier Relationship Management (SRM) when there is an issue with an attachment that was expected to be present in the buy-side system (the purchasing organization) but has been deleted or is otherwise unavailable.
  Cause:
  
  Attachment Deletion: The most common cause is that the attachment (such as a document or file) associated with a purchase order or other procurement document has been deleted in the buy-side system.
  Data Synchronization Issues: There may be synchronization issues between the buy-side and sell-side systems, leading to discrepancies in the availability of attachments.
  User Permissions: The user may not have the necessary permissions to view or access the attachment, leading to the perception that it has been deleted.
  System Configuration: Incorrect configuration settings in the SRM system or the document management system may lead to attachments not being properly linked or displayed.
  
  Solution:
  
  Check Attachment Status: Verify if the attachment still exists in the buy-side system. If it has been deleted, you may need to restore it from a backup or recreate it.
  Review User Permissions: Ensure that the user has the appropriate permissions to access the attachments. Adjust roles and authorizations as necessary.
  Data Synchronization: If the issue is related to data synchronization, check the integration settings between the buy-side and sell-side systems. Ensure that the systems are properly configured to communicate and share data.
  Re-upload the Attachment: If the attachment is critical and has been deleted, consider re-uploading it to the relevant document or procurement record.
  Consult Logs: Check system logs for any additional error messages or warnings that may provide more context about the issue.
  Contact Support: If the problem persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  Related Information:
  
  Documentation: Refer to SAP documentation for SRM and attachment management for detailed guidance on handling attachments.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to this error message.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the error related to the deleted attachment in the buy-side system.