How To Fix /SRMSMC/ROS_EXT003 - Error while sending e-mail to address &; inform your system administrator

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/ROS_EXT -

• Message number: 003

• Message text: Error while sending e-mail to address &; inform your system administrator

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/ROS_EXT003 - Error while sending e-mail to address &; inform your system administrator ?

  The SAP error message /SRMSMC/ROS_EXT003 typically indicates an issue with sending emails from the SAP system. This error can occur for various reasons, and understanding the cause is essential for troubleshooting. Here are some common causes, potential solutions, and related information:
  Causes:
  
  Invalid Email Address: The email address format may be incorrect or invalid.
  SMTP Configuration Issues: The SAP system may not be properly configured to send emails via SMTP.
  Network Issues: There may be network connectivity problems preventing the SAP system from reaching the email server.
  Authorization Issues: The user or system may not have the necessary permissions to send emails.
  Email Server Down: The email server may be down or experiencing issues.
  Mail Queue Issues: There may be a backlog or issue in the mail queue that is preventing emails from being sent.
  
  Solutions:
  
  Check Email Address: Verify that the email address is correctly formatted and valid.
  Review SMTP Configuration:
  
  Go to transaction SCOT in SAP.
  Check the SMTP node settings and ensure that the configuration is correct (e.g., SMTP server address, port, etc.).
  Ensure that the SMTP service is active.
  
  
  Test Connectivity: Use tools like telnet to check if the SAP system can reach the SMTP server on the specified port.
  Check Authorizations: Ensure that the user or system has the necessary authorizations to send emails.
  Monitor Email Server: Check the status of the email server to ensure it is operational.
  Check Mail Queue: In transaction SOST, check the status of the emails in the queue. Look for any errors or messages that might indicate what is wrong.
  Review Logs: Check the SAP application logs (transaction SLG1) for any additional error messages that might provide more context.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to email sending.
  Documentation: Review the SAP documentation for configuring and troubleshooting email sending in your specific version of SAP.
  System Administrator: If the issue persists, it may be necessary to involve your system administrator or SAP Basis team for further investigation and resolution.
  
  By following these steps, you should be able to identify and resolve the issue causing the /SRMSMC/ROS_EXT003 error in your SAP system.