How To Fix /SRMSMC/ROS_EXT004 - No e-mail address provided for contact &

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/ROS_EXT -

• Message number: 004

• Message text: No e-mail address provided for contact &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/ROS_EXT004 - No e-mail address provided for contact & ?

  The SAP error message /SRMSMC/ROS_EXT004 No e-mail address provided for contact typically occurs in the context of SAP Supplier Relationship Management (SRM) when there is an attempt to send an email notification or communication, but the system cannot find a valid email address for the specified contact.
  Cause:
  
  Missing Email Address: The most common cause is that the contact person associated with the transaction or document does not have an email address assigned in the system.
  Incorrect Configuration: There may be issues with the configuration of the communication settings in the SRM system.
  Data Inconsistency: The data related to the contact person may be incomplete or inconsistent, leading to the absence of an email address.
  
  Solution:
  
  
  Check Contact Information:
  
  Navigate to the relevant contact person in the SAP system.
  Ensure that the email address is correctly entered in the contact details.
  If the contact is a vendor or supplier, check the vendor master data to ensure that the email address is maintained.
  
  
  
  Update Email Address:
  
  If the email address is missing, add it to the contact's details.
  Save the changes and try to perform the action that triggered the error again.
  
  
  
  Review Communication Settings:
  
  Check the configuration settings for email notifications in the SRM system.
  Ensure that the system is set up to send emails and that the necessary parameters are configured correctly.
  
  
  
  Data Consistency Check:
  
  Run a consistency check on the relevant master data to identify any discrepancies that may be causing the issue.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or support notes related to the specific error message for additional troubleshooting steps or updates.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like BP (Business Partner) to check and update contact information.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to view and edit contact information.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches or updates.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP's support portal for further assistance.