How To Fix /SRMSMC/REMINDER008 - Reminder failed: alert category &1 not found

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/REMINDER -

• Message number: 008

• Message text: Reminder failed: alert category &1 not found

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/REMINDER008 - Reminder failed: alert category &1 not found ?

  The SAP error message /SRMSMC/REMINDER008 Reminder failed: alert category &1 not found typically indicates that the system is trying to process a reminder alert, but it cannot find the specified alert category in the system. This can occur in the context of SAP Supplier Relationship Management (SRM) or other modules that utilize reminder alerts.
  Cause:
  
  Missing Alert Category: The specified alert category (denoted by &1 in the error message) does not exist in the system. This could be due to a configuration issue or a missing entry in the alert category table.
  Incorrect Configuration: The alert category may not have been properly configured or activated in the system.
  Transport Issues: If the system was recently updated or transported from another environment, the alert category may not have been included in the transport request.
  
  Solution:
  
  
  Check Alert Categories:
  
  Go to the transaction code SPRO to access the SAP Customizing Implementation Guide.
  Navigate to the relevant section for alert management and check if the alert category exists.
  If it does not exist, you may need to create it or ensure that it is properly configured.
  
  
  
  Create or Modify Alert Category:
  
  If the alert category is missing, you can create it by following the appropriate steps in the customizing settings.
  Ensure that all necessary parameters and settings for the alert category are correctly defined.
  
  
  
  Check Transport Requests:
  
  If the issue arose after a transport, verify that the transport request included all necessary objects related to the alert category.
  If not, you may need to transport the missing objects or manually create them in the target system.
  
  
  
  Review System Logs:
  
  Check the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to alert management in your specific version of SAP to ensure that you are following the correct procedures.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO for configuration, SLG1 for logs, and any specific transaction codes related to alert management in your SAP version.
  SAP Notes: Search for SAP Notes related to alert management and the specific error message for any known issues or patches.
  Documentation: Review the SAP Help Portal for detailed documentation on configuring alert categories and managing reminders in your specific SAP environment.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.