How To Fix /SRMSMC/REMINDER007 - Reminder failed: E-mail recipient for contact &1 (ID &2) not valid

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/REMINDER -

• Message number: 007

• Message text: Reminder failed: E-mail recipient for contact &1 (ID &2) not valid

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/REMINDER007 - Reminder failed: E-mail recipient for contact &1 (ID &2) not valid ?

  The SAP error message /SRMSMC/REMINDER007 indicates that there is an issue with the email recipient for a contact in the system. Specifically, it states that the email recipient for the contact with the specified ID is not valid. This can occur in various scenarios, such as when sending reminders or notifications through the SAP system.
  Cause:
  
  Invalid Email Address: The email address associated with the contact is either missing, incorrectly formatted, or no longer valid.
  Contact Not Maintained: The contact information for the specified ID may not be properly maintained in the system.
  User Deactivation: The user associated with the contact ID may have been deactivated or deleted from the system.
  Configuration Issues: There may be issues with the configuration of the email sending functionality in the SAP system.
  
  Solution:
  
  
  Check Contact Information:
  
  Go to the relevant transaction (e.g., BP for Business Partner) and verify the email address associated with the contact ID.
  Ensure that the email address is correctly formatted and active.
  
  
  
  Maintain Contact Data:
  
  If the email address is missing or incorrect, update the contact information with a valid email address.
  Ensure that all required fields for the contact are filled out correctly.
  
  
  
  Verify User Status:
  
  Check if the user associated with the contact ID is active in the system. If the user has been deactivated, you may need to reactivate them or assign a new contact.
  
  
  
  Test Email Functionality:
  
  Test the email functionality in the SAP system to ensure that emails can be sent successfully. This can be done by sending a test email to a valid address.
  
  
  
  Check Configuration:
  
  Review the configuration settings for email sending in the SAP system. Ensure that the SMTP settings are correctly configured and that the system can connect to the email server.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or support notes related to the /SRMSMC/REMINDER007 error for any specific guidance or updates.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like BP (Business Partner), SU01 (User Maintenance), or SCOT (SAPconnect Administration) to manage contacts and email settings.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  By following these steps, you should be able to resolve the /SRMSMC/REMINDER007 error and ensure that email notifications are sent successfully.