How To Fix /SRMSMC/FND_CMN_UI003 - Maintenance of contact person: &1 has been deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/FND_CMN_UI -

• Message number: 003

• Message text: Maintenance of contact person: &1 has been deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/FND_CMN_UI003 - Maintenance of contact person: &1 has been deleted ?

  The SAP error message /SRMSMC/FND_CMN_UI003 Maintenance of contact person: &1 has been deleted typically indicates that there is an issue related to the maintenance or existence of a contact person in the system. This error can occur in various scenarios, particularly when dealing with Supplier Relationship Management (SRM) or similar modules where contact persons are managed.
  Cause:
  
  Deleted Contact Person: The most straightforward cause is that the contact person referenced by the ID &1 has been deleted from the system. This could happen due to data cleanup processes or manual deletion.
  Data Inconsistency: There may be inconsistencies in the database where the contact person is referenced in other records but no longer exists.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or maintain the contact person, leading to the perception that it has been deleted.
  System Configuration: There could be configuration issues in the SRM system that affect how contact persons are managed.
  
  Solution:
  
  Verify Existence: Check the database or the relevant transaction in SAP to confirm whether the contact person still exists. You can do this by navigating to the relevant transaction (e.g., BP for Business Partner) and searching for the contact person.
  Recreate Contact Person: If the contact person has indeed been deleted and is required, you may need to recreate it. Ensure that all necessary details are filled in correctly.
  Check Authorizations: Ensure that the user has the necessary authorizations to view and maintain contact persons. This may involve checking roles and permissions in the user profile.
  Data Consistency Check: Run consistency checks or reports to identify any inconsistencies in the data that may be causing this error. This may involve checking related records that reference the contact person.
  Consult Documentation: Review SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), ME23N (Display Purchase Order), or SRM related transactions where contact persons are maintained.
  SAP Notes: Check for any SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the error related to the maintenance of the contact person in SAP.