How To Fix /SRMSMC/EXT_UM005 - Error while deleting central person for user &1; inform your system admin

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/EXT_UM -

• Message number: 005

• Message text: Error while deleting central person for user &1; inform your system admin

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/EXT_UM005 - Error while deleting central person for user &1; inform your system admin ?

  The SAP error message /SRMSMC/EXT_UM005 indicates that there was an error while attempting to delete a central person for a user. This error typically arises in the context of SAP systems that manage user data, such as SAP SuccessFactors or SAP HR modules.
  Cause:
  The error can be caused by several factors, including but not limited to:
  
  Data Integrity Issues: There may be inconsistencies or dependencies related to the central person data that prevent deletion.
  Authorization Problems: The user attempting to delete the central person may not have the necessary permissions to perform this action.
  System Configuration: There may be configuration settings in the SAP system that restrict the deletion of central person records.
  Active Relationships: The central person may have active relationships or dependencies (e.g., employment relationships, organizational assignments) that need to be resolved before deletion.
  Technical Issues: There could be underlying technical issues, such as database locks or system errors.
  
  Solution:
  To resolve the error, consider the following steps:
  
  
  Check Authorizations: Ensure that the user has the necessary authorizations to delete central person records. This may involve checking roles and permissions in the SAP system.
  
  
  Review Dependencies: Investigate if there are any active relationships or dependencies associated with the central person. If so, these need to be addressed (e.g., terminating employment relationships) before deletion.
  
  
  Data Consistency Check: Run data consistency checks to identify any issues with the central person data. This may involve using transaction codes like PFUD (for data updates) or S_AHR_61016300 (for HR data consistency checks).
  
  
  Consult Logs: Check system logs (transaction SLG1) for more detailed error messages or information that can provide insights into the cause of the error.
  
  
  Contact System Administrator: If the issue persists, it is advisable to inform your system administrator or SAP support team. They can perform deeper diagnostics and may need to adjust system settings or resolve technical issues.
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches or updates.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data) and PA40 (Personnel Actions) for managing personnel data.
  Documentation: Review SAP documentation related to user management and central person data handling for best practices and guidelines.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate actions to resolve it.