How To Fix /SRMSMC/DNB_INTF011 - Call to secure storage from &1 is not allowed

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/DNB_INTF -

• Message number: 011

• Message text: Call to secure storage from &1 is not allowed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/DNB_INTF011 - Call to secure storage from &1 is not allowed ?

  The SAP error message /SRMSMC/DNB_INTF011 Call to secure storage from &1 is not allowed typically indicates that there is an issue with accessing secure storage in the SAP system. This error is often related to authorization or configuration settings that prevent the calling program or user from accessing secure storage.
  Cause:
  
  Authorization Issues: The user or program trying to access secure storage may not have the necessary authorizations. Secure storage access is often restricted to certain roles or users for security reasons.
  Configuration Settings: The system may be configured in such a way that certain programs or transactions are not allowed to access secure storage.
  Incorrect Program Call: The program or function module that is trying to access secure storage may not be designed to do so, or it may be called in an incorrect context.
  
  Solution:
  
  
  Check Authorizations:
  
  Ensure that the user or program has the necessary authorizations to access secure storage. This can be done by checking the roles assigned to the user and ensuring they include the necessary permissions for secure storage access.
  Use transaction SU53 to analyze authorization failures after the error occurs.
  
  
  
  Review Configuration:
  
  Check the configuration settings related to secure storage in your SAP system. This may involve reviewing the settings in transaction SPRO or other relevant configuration transactions.
  Ensure that the program or transaction is allowed to access secure storage as per the system's security policies.
  
  
  
  Modify Program Logic:
  
  If you have access to the program code, review the logic that calls secure storage. Ensure that it is being called correctly and in the right context.
  If necessary, modify the program to ensure it adheres to the security policies in place.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to secure storage and the specific error message. There may be specific guidelines or patches available that address this issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking authorizations and configurations, consider reaching out to SAP support for further assistance. They may provide insights or solutions based on the specific context of your system.
  
  
  
  Related Information:
  
  Secure Storage: Secure storage in SAP is used to store sensitive information securely, such as passwords or encryption keys. Access to this storage is tightly controlled to prevent unauthorized access.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), PFCG (Role Maintenance), and SPRO (SAP Reference IMG) for managing authorizations and configurations.
  SAP Notes: Search for SAP Notes related to secure storage and the specific error message for any known issues or updates.
  
  By following these steps, you should be able to diagnose and resolve the error message /SRMSMC/DNB_INTF011 Call to secure storage from &1 is not allowed.