How To Fix /SRMSMC/DNB_INTF010 - Specify a password for the user downloading D&&B data in Customizing

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/DNB_INTF -

• Message number: 010

• Message text: Specify a password for the user downloading D&&B data in Customizing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/DNB_INTF010 - Specify a password for the user downloading D&&B data in Customizing ?

  The SAP error message /SRMSMC/DNB_INTF010 indicates that there is a missing password for the user account that is used to download Dun & Bradstreet (D&B) data in the SAP system. This error typically occurs in the context of integrating D&B data into SAP applications, such as Supplier Relationship Management (SRM) or other modules that utilize D&B services.
  Cause:
  The error is caused by the absence of a password for the user account configured in the system for accessing D&B data. This can happen if:
  
  The password was not set during the configuration.
  The password was changed but not updated in the SAP configuration.
  The user account is not properly configured in the Customizing settings.
  
  Solution:
  To resolve this error, you need to specify a password for the user account that is used to download D&B data. Here are the steps to do this:
  
  
  Access Customizing Settings:
  
  Go to the SAP Easy Access screen.
  Navigate to the relevant Customizing transaction (usually through SPRO).
  
  
  
  Locate D&B Configuration:
  
  Find the section related to D&B integration. This may be under a path like Cross-Application Components > Supplier Relationship Management > Dun & Bradstreet Integration.
  
  
  
  Edit User Settings:
  
  Look for the settings related to the D&B user account.
  Enter the username and specify the password in the appropriate fields.
  
  
  
  Save Changes:
  
  After entering the password, save your changes.
  
  
  
  Test the Configuration:
  
  Try to download D&B data again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  User Account Management: Ensure that the user account has the necessary permissions to access D&B services.
  D&B Service Configuration: Verify that the D&B service is correctly configured and that the account is active.
  Documentation: Refer to SAP documentation or the specific D&B integration guide for detailed steps and best practices.
  Support: If the issue persists, consider reaching out to SAP support or your system administrator for further assistance.
  
  By following these steps, you should be able to resolve the error and successfully download D&B data into your SAP system.