How To Fix /SRMSMC/CONTACT019 - Incomplete phone number: enter a country and phone number

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/CONTACT -

• Message number: 019

• Message text: Incomplete phone number: enter a country and phone number

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/CONTACT019 - Incomplete phone number: enter a country and phone number ?

  The SAP error message /SRMSMC/CONTACT019 indicates that there is an issue with the phone number format in the system. Specifically, it suggests that the phone number entered is incomplete because either the country code is missing or the phone number itself is not fully specified.
  Cause:
  
  Missing Country Code: The country code is not provided, which is necessary for the system to recognize the format of the phone number.
  Incomplete Phone Number: The phone number may be missing digits or is not in the expected format.
  Incorrect Format: The phone number may not adhere to the required format for the specific country.
  
  Solution:
  To resolve this error, you should ensure that the phone number is entered correctly. Here are the steps to follow:
  
  
  Check the Input Fields:
  
  Ensure that both the country code and the phone number are filled in.
  The country code should be in the correct format (e.g., +1 for the USA, +44 for the UK).
  
  
  
  Verify the Phone Number:
  
  Make sure the phone number is complete and contains the correct number of digits.
  Remove any unnecessary characters (like spaces or dashes) that may not be accepted by the system.
  
  
  
  Use the Correct Format:
  
  Follow the format specified by your organization or the SAP system for entering phone numbers. This may include specific rules for international dialing.
  
  
  
  Consult Documentation:
  
  If you are unsure about the required format, consult the SAP documentation or your organization's guidelines for entering contact information.
  
  
  
  Test with Different Numbers:
  
  If the issue persists, try entering a different phone number that you know is valid to see if the error is specific to the number you are trying to enter.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance.
  User Roles and Permissions: Ensure that you have the necessary permissions to edit contact information in the system.
  System Configuration: Sometimes, the configuration settings in SAP may need to be reviewed to ensure that they allow for the correct entry of phone numbers.
  
  If the problem continues after following these steps, it may be beneficial to reach out to your SAP support team for further assistance.