How To Fix /SRMSMC/CONTACT021 - Error while deleting contact person &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /SRMSMC/CONTACT -

• Message number: 021

• Message text: Error while deleting contact person &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SRMSMC/CONTACT021 - Error while deleting contact person &1 ?

  The SAP error message /SRMSMC/CONTACT021 typically indicates that there is an issue when trying to delete a contact person in the SAP system. This error can arise due to various reasons, and understanding the cause is essential for finding a solution.
  Possible Causes:
  
  Contact Person in Use: The contact person you are trying to delete may still be linked to active transactions, such as purchase orders, contracts, or other documents.
  Authorization Issues: The user attempting to delete the contact person may not have the necessary authorizations to perform this action.
  Data Integrity Constraints: There may be data integrity constraints in place that prevent the deletion of the contact person due to dependencies in the database.
  System Configuration: Certain configurations in the SAP system may restrict the deletion of contact persons under specific conditions.
  
  Solutions:
  
  Check Dependencies: Before attempting to delete the contact person, check if they are linked to any active transactions. If they are, you may need to remove those links first.
  Review Authorizations: Ensure that the user has the appropriate authorizations to delete contact persons. This may involve checking roles and permissions in the SAP system.
  Use Transaction Codes: Use transaction codes like BP (Business Partner) to manage contact persons and check their status. You can also use SE11 to check the database table for any constraints.
  Consult with IT Support: If the issue persists, it may be beneficial to consult with your SAP support team or IT department. They can provide insights into system configurations or logs that may indicate the root cause of the error.
  Error Logs: Check the application logs (transaction SLG1) for more detailed error messages that can provide additional context on why the deletion failed.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches and updates.
  Documentation: Review SAP documentation related to Business Partner management and contact person handling for best practices and guidelines.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.